Returns & Refunds

Effective Date: May 10, 2026

All Sales Final

Due to the specialized nature of our research peptide products and strict quality control requirements, all sales are final. We do not accept returns, exchanges, or provide refunds for any products once an order has been placed and processed.

Product Quality Assurance

We are committed to providing the highest quality research peptides. All products undergo rigorous testing and quality control measures before shipment. Each product is manufactured to exact specifications and comes with a certificate of analysis.

Order Accuracy

Please carefully review your order before completing your purchase, including:

  • Product names and quantities
  • Shipping address information
  • Contact details
  • Special handling requirements

Shipping and Handling

Once your order is processed and shipped, we cannot modify, cancel, or recall the shipment. All products are shipped using appropriate cold-chain storage methods to maintain product integrity.

Damaged or Defective Products

In the rare event that you receive a damaged or defective product due to shipping or manufacturing defects, please contact us within 48 hours of delivery with:

  • Order number
  • Product details
  • Clear photographs of the damage or defect
  • Description of the issue

We will review each case individually and may, at our sole discretion, provide a replacement product if the claim is validated.

Research Use Only

All peptide products are intended for research purposes only and are not for human or animal consumption. By purchasing our products, you acknowledge and agree to use them strictly for laboratory research applications.

Contact Information

If you have questions about this policy or need to report a damaged product, please contact us:

  • Email: info@ethosbiolabz.com

Policy Updates

We reserve the right to update this Returns and Refunds Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after policy changes constitutes acceptance of the revised terms.